FAQ

Frequently Asked Questions


Q. What is the approximate time frame expected for installation once the design is approved?

A. From the time that the design is completed and approved by our client, a wrap can be printed and installed within 10 days. The average installation of a vehicle wrap will take two business days, depending on the complexity of the job.

Q. How long will a wrap last on my vehicle?

A. Wraps will normally outlast the vehicle. You can expect your wrap to last 5 years or longer, providing you are careful about power washing.

Q. Will you wrap a leased vehicle?

A. Yes, like any other vehicle, the wrap can easily be removed without any damage at the end of the lease.

Q. Can you wrap anything other than a vehicle?

A. Yes. We wrap studio sets, stage floors, barricades, storefronts and machinery; if the surface to wrap has enough adhesion for the vinyl, we can wrap it.

Q. Can Ace design the graphics for us?

A. We can assist you in designing a complete wrap from concept to completion which includes dealing with all of the high resolution artwork. Once completed, we will also provide you with a disk of your artwork for future use. The cost of the design can range in price, depending on the time and complexity.

Q. What kind of resolution is required for artwork files, and which type of files do you accept?

A. For vehicles, it is important to finish with a resolution of no less than 100 dpi at full size. If you’re designing on a vehicle template, raster art (photos) must have 3 megs of information per square foot at full size. If you have any questions we will be glad to assist you. We accept art from the following software: Adobe Illustrator, CS2 Adobe InDesign, CS2 Adobe Photoshop and CS2 Quark Xpress 6.0.

Q. What if I don’t have any high resolution artwork?

A. High-resolution artwork is available and can be purchased through various sources. If you are able to purchase Royalty free artwork, you will be able to use it in all of your marketing material.

Q. How do I care for my wrap?

A. Hand washing is best. Avoid high pressure washes, NEVER use an ice-scraper, and only sweep snow off windows with a SOFT broom. The rear defroster will cause no damage to your window wrap.

Q. Do you offer any kind of warranty?

A. We offer a three year warranty on our wraps for material applied to painted surfaces and one year for material applied to window surfaces.